Q: What do the best before dates mean?
A: The best before dates on our cheese are a guide date only that we are obliged to add to our cheese. Reality is that cheese will last considerably longer than the dates shown but do keep them refrigerated in your fridge or frozen in the freezer.
Q: What are your delivery days and will I get my order next day?
A: We dispatch orders Monday till Thursday for next day delivery. Except in November to December when we send out Monday to Friday. You need to order before 12pm to get a next day delivery.
Q: Is there a minimum order and a delivery charge?
A: Yes there is a minimum order value of £20 required with carriage of £5.95. Orders over £40 are free of any delivery charges. For your local stockist details, click here.
Q: Is your cheese suitable for vegetarians?
Q: How long can I keep your cheese for?
A: Most cheese will last for 3 months and longer if kept in the fridge.
Q: Can I freeze your cheese?
A: Yes, think dairy, think ice cream so you can freeze our cheese and it will keep for up to 12 months
Q: What is your payment process and refund procedure?
A: Contact us by clicking here.
Q: Is your website secure?
A: Yes we use Worldpay to process all of our payments. Your card details are only entered into the secure Worldpay website and we do not store any payment details on our own web site.
Q: Where is your cheese made?
A: Our stunning cheese is all made with milk, love and a few secrets in Crewe by our award winning master cheese maker who is slightly bonkers and his family have been producing cheese since 1875.
Q: What is your cookie usage policy
Q: What is your voucher and offer code policy
A: Only one voucher code can be used per order placed, the birthday voucher can be used at a show we attend as can the single or two cheese vouchers we issue.