Terms & Conditions
Before you place an order, if you have any questions relating to these terms and conditions, please contact our Customer Service team by e-mail firstname.lastname@example.org
The terms and conditions below apply to all orders placed using our website www.blackscheese.co.uk and any orders placed. Please read them carefully before placing your order.
- Use of the Website and Your Account
You may register an account with us, when purchasing items using this website. You are responsible for preventing unauthorised access to and use of your account. Please ensure that you maintain the confidentiality of your username and password, and take all necessary precautions to prevent unauthorised access to and use of your account. Please notify us immediately if you believe that your account is being used in an unauthorised manner or if you believe that your username/password has become known to someone else.
Please ensure that:
- The details you provide when registering an account with us are correct, complete in all respects, and up to date
- You inform us immediately of any changes to these details (Including change of e-mail or postal address).
We reserve the right to terminate accounts, remove or edit content, or cancel orders at our discretion. If we do cancel an order, it will be without charge to you.
- Your Rights and Responsibilities
When you place an order to purchase items using our website this is an offer by you to us to purchase these items. By ordering, you are providing details which are true, accurate, current and complete in all respects, and that the credit or debit card details are correct and your own.
We will confirm receipt of your order by sending you an email containing the details of your order. At this point, we accept your order and the contract is formed.
Please be aware that it is your responsibility to check that all information listed in the confirmation e-mail is correct. If anything is inaccurate, please notify us immediately by e-mail. We will not be able to reimburse the value of any goods which have perished or have been damaged as a result of your failure to notify us of inaccurate information being listed.
We collect personal information when you register with us at www.blackscheese.co.uk or when you make a purchase from our website or by phone. The information is used to enable us to process and deliver orders that you may place. By registering your details on our website, you agree to our recording, holding, maintaining and using personal data that you supply.
The information will also enable us to send you details of Blacks Cheese Limited offers that we believe may be of interest to you.
However, we wish to reassure you that we NEVER give, sell, or swap our list of customers, or details of those who register at www.blackscheese.co.uk with anyone else, no matter how lovely they are. But, if you wish to have your details removed from our database, please call or email us, and we shall remove them.
- Product Appearance and Description
We have made every effort to display the appearance of our products as accurately as possible. This includes, but is not limited to, colours, dimensions, specifications, descriptions and packaging. We may from time to time alter the product specifications of items displayed on our website without prior notice. The packaging of our products may also vary from time to time, but this will not affect the contents.
All copyright, database rights, trademarks (including Blacks cheese limited. And www.blackscheese.co.uk and all other intellectual property rights in the content of this website, such as texts, graphics, logos, banners, images, buttons, underlying source code and software, are the sole property of Blacks Cheese Co. Any use (including copying, reproduction, duplication, transmission and display of the content of this website), without the express written permission of Blacks Cheese Limited for purposes other than the viewing of information or ordering goods, is strictly prohibited.
Permission is granted to copy electronically, and to print in hard copy, portions of this website only for placing an order with Blacks Cheese Limited, or for using this website as a shopping resource.
- Substitution Policy
Blacks Cheese Limited. reserves the right to substitute an item with another item of equal or greater value than the original, or issue a refund for the product. This applies to items within hampers, selection boxes and bespoke selections. In these circumstances, we will make every effort to ensure that the style and quality of the substitution is as similar to the original item as possible.
We may also select a replacement item, if we believe it is in keeping with a particular theme of one of our selection boxes.
In instances where we believe we must make a substitution, we will make every effort to notify you of this ahead of time. Where this is not possible, we will enclose a note of explanation in your order.
Coupons, discounts and promotional discount codes offered by Blacks Cheese Limited are valid only for use as part of a purchase made via www.blackscheese.co.uk, unless stated otherwise.
Should you wish to cancel your order, please contact customer services by e-mail. Provided your cancellation request is received before your items have been despatched, we will cancel your order and refund you in full without charge.
Should your items already be on their way to your chosen address, it may not always be possible to stop them from being delivered in time. In these instances, you must take every reasonable step to ensure the goods do not become damaged or spoiled until such a time as we can arrange collection. Failure to do so may result in a refund being partially or wholly refused.
We send goods by overnight carrier to destinations on the GB mainland only. It is a next day service with delivery by 4pm the following day. We can deliver to your home or place of work, and to the home or work-place of your relatives, friends, colleagues or business associates. We must have a complete post code and telephone number for every delivery address. We can deliver on Tuesdays, Wednesdays, Thursdays and Fridays.
Because most of our products are perishable, we must have an alternative delivery instruction for any private address, such as “leave in porch/on step/with a neighbour”. This is particularly important if you are sending a surprise gift.
Please take great care when stipulating delivery locations, addresses and dates, because, once these have been entered and you have received a confirmatory email, they cannot be changed.
Scottish Highlands and Islands
We aim to always deliver your order on the date of your choosing, but your order may take an additional day or two to arrive at certain postcodes in the Scottish Highlands and Islands. If you are unsure about whether a postcode will be affected, please email
Some postcodes within the Scottish Highlands and Islands may also be subject to a delivery surcharge. This will always be made apparent to you before you complete your order. However, if you are unsure about whether a postcode will be affected, please email
- Alterations to this Website and Terms and Conditions
We reserve the right at any time to make changes to this website, our Terms and Conditions, our Privacy Statement and such other policies as we may notify you of. You will be subject to the policies and Terms and Conditions in force at the time you use the website or order items from the website. Changes which we are required by law could apply to orders which you have already made. If any of the Terms and Conditions forming the contract between us are not found valid, or are void or unenforceable for any reason, these Terms and conditions will be treated as severable; and they will not affect the validity and enforceability of the remaining Terms and Conditions.
If you breach our Terms and Conditions, and we take no action with regard to that breach, we shall still be entitled to use our rights and remedies in other situations where you are in breach.
- Governing Law
These Terms and Conditions are governed by and written in accordance with the laws of England and Wales. You agree to submit to the non-exclusive jurisdiction of the English courts.
- Registered Address
Blacks Cheese Limited
Company number 9456475
74 Dikenson Road
Manchester M14 5HF
V.A.T Number 187 1083 95
- Contact Details
Blacks Cheese Limited
30 Lynnwood Road